Terms and Conditions
These Terms and Conditions shall apply to the sale of the Goods by the Seller to the Buyer to the exclusion of all other terms and conditions referred except where the Seller has agreed to such variation in writing and by way of signature. By ordering from Sweet Bea’s Bakery Ltd you agree to be legally bound by these Terms and Conditions (“Conditions) and accept that these Conditions may be modified or amended and posted on this website from time to time.
In the unlikely event that your order arrives damaged, it is the customer’s responsibility to report the damage to us within 48 hours and send photographic evidence of the damage within 7 working days if you wish to claim a refund or replacement. The Seller will not take back any undamaged goods from the Buyer unless agreed in writing by the Seller. The Seller accepts no liability for cakes that are damaged after they have been collected by the owner. Damages after this point are not Albertos Food and Beverages responsibility. All Albertos Food an Beverages cakes are fragile and require care and attention when handling, storing, and displaying. Please pay careful attention to your storage and transportation (where relevant) instructions that will be provided with the cake. Where samples of the Goods are shown to the Buyer, the Buyer hereby accepts that they consider such samples to be representative of the Goods. Any description applied to the Goods is only given by way of identification and does not constitute a sale by description.
CANCELLATIONS AND ALTERATIONS
If you have any queries or need to make any changes to an order please contact us immediately. We will assess your request for an alteration and let you know its effect on the price and any agreed timetable. Accepting any alterations is at the discretion of the Seller. Alterations requested less than 1 week before completion may be subject to a surcharge. Orders paid in full and cancelled with more than 2 weeks notice will receive a partial refund of 50% of the total amount paid. In the unlikely event that we have to cancel your order for any reason, then we will give you as much notice as possible, and discuss the matter with you and try to agree a suitable alternative. If you are not willing to accept our suggested alternative, then we will refund the full price to you.
All price quotations, written or verbal, are valid for 30 days from the date of quotation.
PAYMENT AND DEPOSIT
We require a 50% non-refundable deposit to confirm an order. The remaining 50% is due on delivery date, at which point all changes -on cakes- must be confirmed (changes to the previously agreed design may incur extra fees). The final balance specified on the invoice must be paid by the Buyer within 5 days from the date of the invoice. Payment can be made earlier if you wish. Failure to complete payment within on the date of the invoice may result in your order being cancelled. Deposits are non-refundable.